Participant Consent

Before we begin

Please read the following before participating.

🎯

Purpose

We're testing the app — not you. No right or wrong answers.

🎙️

Voice recording

Your voice will be recorded to capture your thoughts. For research only — never shared publicly.

🔒

Privacy

Responses are anonymous. You may stop at any time.

⏱️

Duration

Approximately 8–12 minutes.

I do not wish to participate

Select your task

Which journey would you like to try?

Pick one to explore. You'll test it in the app prototype.

Tap a journey to select it, then continue below.

Your task

Loading task…

🎙️ Think out loud

Say whatever comes to mind as you go. Your voice is being recorded — just narrate naturally.

When exploring

"I'm looking for something that says contribution… I'd check the menu first."

When it makes sense

"Okay, this looks clear — I can see the amount and date, that's what I expected."

When confused

"I'm not sure what this means… I don't know if I should tap this or that."

When deciding

"I'd probably put in RM100 here… let me see what happens when I confirm."

📱Figma will open in a new tab. Come back here when you're done.

📹 Screen Recording

Record your screen as you go

Helps us see what you experienced. Private & for research only.

📱 iPhone

🤖 Android

💻 Desktop

1

Swipe from top-right corner

Pull down from the very top-right edge to open Control Centre

2

Tap the ⏺ Record button

Long-press it first to turn on your microphone

3

Wait for red bar to appear

A 3-second countdown, then red dot at top = recording!

4

Come back & tap Launch

Recording continues while you use the Figma prototype

1

Swipe down twice

Pull the notification bar down twice to reveal all Quick Settings tiles

2

Tap "Screen Record"

Don't see it? Tap ✏️ edit to add it to your Quick Settings

3

Allow microphone

Select "Record audio" so your think-aloud narration is captured

4

Come back & tap Launch

Recording continues while you complete the task in Figma

🍎 Mac

🪟 Windows

1

Press ⌘ + Shift + 5

Opens the screen recording toolbar at the bottom of your screen

2

Click Record Entire Screen

Select the filled circle option, then click "Record"

3

Enable microphone

Click the mic icon in the toolbar to capture your voice

4

Come back & Launch

Recording continues while you use the prototype in another tab

My screen is now recording and my microphone is on

Skip screen recording

0:00

elapsed

Prototype is open 📱

Complete the task in the Figma tab. When done, switch back to this tab and tap below.

Mic not recording

Start

How to stop

📱

iPhone

Tap the red bar at the top → Stop

🤖

Android

Pull down → tap Screen Record tile to stop

💻

Desktop

Mac: click ⏹ in menu bar · Win: Win+G → Stop

Upload your recording (optional)

📁

Tap to upload recording

MP4, MOV, WEBM accepted

Single Ease Question

Overall, how would you rate the difficulty of this task?

Tap a number to rate:

1

2

3

4

5

6

7

Very difficultVery easy

System Usability Scale

Rate each statement

1 = Strongly disagree · 5 = Strongly agree

1

SD

2

D

3

N

4

A

5

SA

Strongly disagreeStrongly agree

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1

2

3

4

5

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Final questions

A few last things

Skip any question you'd prefer not to answer.

Was there any step that made you hesitate or feel unsure? What was it?

What would make you more confident using this feature?

Was there any information missing before or during the task?

🎉

Thank you!

Your responses have been saved. Your feedback helps build a better experience.

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SUS

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Task time

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SEQ /7

A few questions before we start

Before we begin

Which journey would you like to try?

Record your screen as you go

Overall, how would you rate the difficulty of this task?

Rate each statement

A few last things